In today’s connected world, loss of contact with a family member or loved one can be alarming. While many cases resolve quickly, some indicate a genuine distress situation that requires search and assistance.
At Magen, missing person cases are handled through a structured assessment that builds a clear situational picture, allowing tailored responses and preventing unnecessary escalation, often resolved through controlled remote coordination.
When a person goes missing, whether in an urban environment or in open terrain, we initiate a structured operational process to rapidly build a clear and complete situational picture and determine the appropriate response.



We operate using a structured, tiered escalation model, in which the response is progressively adjusted based on the evolving situation and continuous assessment. This ensures that each case receives the appropriate level of intervention at every stage, with a clear focus on efficiency, proportionality, and operational control, delivering reliable outcomes for both the insured individual and the insurer.




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