Mental Health Crisis Assistance

You are not alone.
A mental health crisis while abroad is a complex situation, affecting both the individual in distress and the family supporting them from afar. In moments like these, it is essential to know that you are not alone.

At Magen, everything begins with the people. We start with a personal conversation - listening, understanding the situation, and identifying the right next step. In some cases, guidance and practical tools are enough to allow independent coping. When further support is needed, we activate our capabilities to assist in a sensitive and responsible manner for your loved one.

Mental Health Crisis Assistance - operational process

A structured, discreet, and professional response designed to support sensitive mental health situations with precision, care, and operational control.

Initial Consultation and Situation AssessmentA non-binding initial conversation focused on listening, understanding the situation, and assessing the key challenges.

Identifying Possible Courses of ActionWe outline tiered and optional solutions, present them clearly, and decide together how and whether to proceed.

Guidance and Coping ToolsWe provide professional guidance and practical tools that support individuals and families in coping more effectively with the situation.

Rescue Operation ActivationWhen needed, we deploy a dedicated rescue team supported by physicians and an operational command framework to manage and execute a safe and coordinated rescue operation.

A Balanced and Responsible Response

Mental health crises demand a balanced approach. We carefully assess each situation, consider multiple response options, and choose the path that best serves the individual’s well-being, safety, and dignity.